Lindy review
Build AI agents that automate real work
Unpaid review. We currently earn nothing if you sign up for Lindy — links here go straight to the vendor. We review it anyway because it's the honest answer, and scores never depend on commissions — how we test.
ToolsGavel verdict
Lindy's no-code builder genuinely gets a working email-and-calendar automation running fast, and its 4.9-out-of-5 G2 score is the best of any tool in this category. Its Trustpilot score improved from 1.7 to 2.7 out of 5 between our last check and this one, 8 new reviews in the gap, but 66% of those 47 reviews are still one-star, and the billing and cancellation complaints behind that number haven't gone away. Against Fyxer and Viktor, both freshly re-verified at stronger or more stable scores, that's why Lindy settles at 3.9 rather than 4.0 this update: scope agents tightly, read the credit math before you commit, and expect support response time to be the weak link if something goes wrong.
Audited price: $49.99/mo month-to-month (advertised: $49.99/user/mo (Team, 5,000 credits)) — verified 2026-10-30.
Best for: Operators who want to design their own multi-step email and calendar workflows in a no-code builder, and who will scope agents tightly rather than ask for too much at once
What we liked
- A genuine no-code builder for multi-step agents: triage and draft email, book meetings, update a CRM or chain apps together without writing code (lindy.ai)
- A 4.9 out of 5 G2 score from 171 reviews; only Viktor reaches a similar 4.8 to 4.9, on a smaller and fluctuating sample (G2)
- A large library of prebuilt templates and integrations gets a working automation running fast, without a developer (lindy.ai)
- Its Trustpilot score is climbing: 2.7 out of 5 from 47 reviews today, up a full point from 1.7 out of 5 from 39 reviews at our last check, with 8 new reviews arriving in between (Trustpilot, 2026-10-30)
What to watch
- Trustpilot's 2.7 out of 5 is still the weakest credible score in this category, and 66% of its 47 reviews are one-star even after the improvement, with billing, cancellation and support-response complaints the dominant theme (Trustpilot, 2026-10-30)
- Extra credits bill at $10 per 1,000, and the entry tier's 5,000 monthly credits run out fast on anything beyond a simple automation (lindy.ai/pricing)
- The 'Free' plan is a relabeled 7-day trial, $50 in credits with no card required, not a lasting free tier you can build on indefinitely (lindy.ai/pricing)
- Complex, sprawling agents need patient iteration before they're reliable unattended, a pattern reviewers describe on both G2 and Trustpilot (G2)
How much does Lindy really cost?
| Advertised price | $49.99/user/mo (Team, 5,000 credits) |
|---|---|
| Real monthly cost, billed annually | No flat rate published |
| Real monthly cost, month-to-month | $49.99/mo |
| The billing catch | No permanent free plan: the 'Free' tier is a relabeled 7-day trial, and extra credits beyond the 5,000 monthly allowance cost $10 per 1,000. |
| Permanent free tier | No |
| Price last verified | 2026-10-30, against the live pricing page at lindy.ai |
Model seats and billing cycles for Lindy in the true-cost calculator, or see every audited price in the Pricing Gap Index.
Price watch
Get an email if Lindy's price changes
We re-check Lindy's pricing on a schedule. If the price, the free plan or a verified deal changes, you get one short email. Nothing else.
What Lindy is for
Lindy lets non-developers build AI agents that actually do things: read and draft email, book meetings, update a CRM, move data between apps, by wiring steps together in a visual builder instead of writing code. It sits in the no-code-agent-builder category, aimed at operators rather than engineers, and its most common use case among reviewers lines up with exactly what this category is built around: triage inbound email, draft a reply, and put meetings on a calendar without touching a line of code.
Where it shines
The template library and integration breadth are the real draw. Reviewers on G2 give it 4.9 out of 5 from 171 reviews, a level only Viktor approaches in this comparison, and praise ranges from fast setup to genuinely useful automations running unattended once scoped correctly. Standing up a working flow, say, triage inbound email and draft replies, takes minutes with a template rather than a developer sprint.
Where it frays
Ambition outruns reliability once an agent gets complex. Tightly scoped agents behave; sprawling ones need patient iteration and guardrails before you can trust them unattended, a pattern that shows up on both G2 and Trustpilot. Trustpilot itself remains the weak spot: a fresh 2026-10-30 check shows 2.7 out of 5 from 47 reviews, up from 1.7 out of 5 from 39 reviews at the last check, but 66% of the current 47 are still one-star, and the complaints are specific: billing surprises, slow or unreachable support, and agents that misfired on real work. Credit-based pricing adds a second risk: extra credits bill at $10 per 1,000, and the Team plan’s entry tier of 5,000 credits a month doesn’t stretch far on anything beyond a simple automation.
Who should buy it
Buy Lindy if you’re an operator with clear, repetitive email-and-calendar workflows to offload, want to design the exact steps yourself in a no-code builder, and have the patience to refine an agent until it’s dependable. Skip it, or test thoroughly on the 7-day trial first, if you need guaranteed support responsiveness or can’t tolerate the billing-dispute pattern Trustpilot reviewers describe. For a narrower, inbox-specific alternative, Fyxer does less but has a larger, steadier review base; for an agent that plans its own steps instead of running ones you design, Viktor is the closer comparison. See all four compared side by side in Best AI Assistants for Work.
Pricing note: Credit-based: every plan includes a monthly credit allowance, and extra credits bill at $10 per 1,000, so heavy automations get pricey fast. Team starts at $49.99/user/mo for 5,000 credits and scales up to $9,999.50/mo for 1,750,000 credits, the result of Lindy collapsing its old Plus/Pro/Max ladder into one credit-scaling plan on 2026-10-19, though the entry price stayed the same. Top-ups cost $10 per 1,000 extra credits. A 'Free' tier exists on paper ($0, $50 in credits, valid 7 days, no card), but it's functionally the same 7-day trial as before, not a lasting free plan.
Frequently asked questions
What can you build with Lindy?
AI agents that carry out multi-step tasks, triaging and drafting email, scheduling, updating records, chaining apps together, through a no-code builder and templates.
Do you need to code to use Lindy?
No. It's designed for non-developers, using a visual builder and prebuilt templates. Reliable complex agents still take iteration, but not programming.
How does Lindy pricing work?
Team starts at $49.99/user/mo for 5,000 credits and scales up to $9,999.50/mo for 1,750,000 credits, the same entry price as the old Plus/Pro/Max ladder it replaced on 2026-10-19. Overage and top-ups cost $10 per 1,000 extra credits. A Free tier exists on paper, $50 in credits valid for 7 days, no card required, but it's a relabeled trial rather than a permanent free plan, so estimate real monthly volume before committing to Team.
Is Lindy's Trustpilot score improving?
Yes, but it's still weak. Trustpilot showed 1.7 out of 5 from 39 reviews at our last check; a fresh check on 2026-10-30 shows 2.7 out of 5 from 47 reviews, 8 new reviews in the gap and a full point of improvement. The complaint pattern behind both numbers, billing, cancellation, and agents that misfired on real work, is still the dominant theme at the larger sample size, so treat the improvement as directional rather than resolved.
Is Lindy better than Viktor?
They solve the problem differently. Lindy is a no-code builder you design yourself, step by step, aimed specifically at email and calendar workflows. Viktor works more like a hire you give a task to inside Slack or Teams, and it plans its own steps using its integrations. Pick Lindy if you want to control exactly how the workflow runs; pick Viktor if you'd rather describe the outcome and let it work.
Bottom line
Lindy's no-code builder genuinely gets a working email-and-calendar automation running fast, and its 4.9-out-of-5 G2 score is the best of any tool in this category. Its Trustpilot score improved from 1.7 to 2.7 out of 5 between our last check and this one, 8 new reviews in the gap, but 66% of those 47 reviews are still one-star, and the billing and cancellation complaints behind that number haven't gone away. Against Fyxer and Viktor, both freshly re-verified at stronger or more stable scores, that's why Lindy settles at 3.9 rather than 4.0 this update: scope agents tightly, read the credit math before you commit, and expect support response time to be the weak link if something goes wrong.
Alternatives in AI Assistants & Agents
AI inbox assistant that drafts replies and tracks meeting follow-ups
AI employee that executes real work inside Slack and Microsoft Teams
One subscription bundles seven AI "employees," but Trustpilot's billing complaints are the worst in this category