WebinarJam review
Self-serve webinar hosting with marketing automation built in, checkout available at every tier including the top one
Unpaid review. We currently earn nothing if you sign up for WebinarJam — links here go straight to the vendor. We review it anyway because it's the honest answer, and scores never depend on commissions — how we test.
ToolsGavel verdict
WebinarJam is the only tool in this comparison that lets you buy every tier, Enterprise included, without a sales call, and its $1 trial is a cheap way to test real webinar capacity first. The tradeoff is a cancellation policy that draws the loudest complaints in this category: a 10-day advance-notice requirement and reports of being charged for a full extra cycle. Read the cancellation terms before your first renewal date, not after.
Audited price: $39/mo billed annually , $49/mo month-to-month (advertised: $39/mo (Starter, billed annually)) — verified 2026-10-30.
Best for: Marketers running registration-driven sales webinars who want self-serve checkout at every tier, including the top one, and automated reminder and follow-up sequences built in
What we liked
- Every tier, including the $499/mo Enterprise plan, checks out self-serve with no sales call, the only tool in [Best Live Streaming and Webinar Software](/best/best-live-streaming-webinar-software/) where that's true all the way to the top (webinarjam.com/pricing)
- A genuine $1, 14-day trial gives 500 attendees and 2 hosts to test real webinar capacity before paying full price (webinarjam.com/pricing)
- Capterra rates ease of use 4.1 out of 5 even as its overall score sits lower (Capterra)
- The deepest marketing-automation feature set among the webinar tools compared here, registration funnels, automated reminders and follow-up sequences, built in rather than bolted on (webinarjam.com/pricing)
What to watch
- Cancellation is the dominant complaint theme: requests must go in at least 10 days before the next billing date or the account is charged for a full extra cycle, and reviewers describe cancellation auto-extending to the end of the current billing month with no partial refund (Trustpilot)
- G2's sample is small for a long-established product, 59 reviews, the smallest among the four tools in our live streaming and webinar comparison (G2)
- Trustpilot's rating is unsettled between two readings, roughly 3.1 and roughly 2.3 out of 5 on about 50 reviews, with close to a 39% one-star share against only 19% five-star either way (Trustpilot)
- Multiple reviewers describe getting the same templated reply to different complaints, alongside separate reports of webinars lagging or failing to run (Capterra / Trustpilot)
How much does WebinarJam really cost?
| Advertised price | $39/mo (Starter, billed annually) |
|---|---|
| Real monthly cost, billed annually | $39/mo |
| Real monthly cost, month-to-month | $49/mo |
| Month-to-month premium | +26% over the annual-billing rate |
| The billing catch | Cancellation requires 10 days' advance notice or you're charged a full extra cycle, and multiple reviewers report it taking effect only at the end of the billing month. |
| Permanent free tier | No |
| Price last verified | 2026-10-30, against the live pricing page at webinarjam.com |
Model seats and billing cycles for WebinarJam in the true-cost calculator, or see every audited price in the Pricing Gap Index.
Price watch
Get an email if WebinarJam's price changes
We re-check WebinarJam's pricing on a schedule. If the price, the free plan or a verified deal changes, you get one short email. Nothing else.
WebinarJam sells webinar hosting as a standalone product: registration pages, automated reminder emails and follow-up sequences built around a sales or marketing use case, with every tier purchasable directly on the pricing page and no sales call required at any price point, including the top one. A $1, 14-day trial sits ahead of four paid tiers running $49 to $499 a month. G2 rates it 3.6 out of 5 from 59 reviews, Capterra 3.9 from 277, and Trustpilot sits somewhere between roughly 3.1 and roughly 2.3 depending on the source, with close to 39% of reviews giving one star, as of October 2026.
What WebinarJam is for
The product leans toward registration-driven, sales-oriented webinars rather than casual live streaming or large corporate events. Hosts set up a registration page, schedule reminder emails, and configure follow-up sequences after the session, all built into the core product rather than a paid extra. Multi-host support scales by tier, from 1 host on Starter to 6 on Enterprise, and WebinarJam sits alongside sibling products EverWebinar (evergreen, automated replay webinars) and Kartra inside the same Genesis Digital family, so cross-sell into that ecosystem shows up repeatedly in third-party reviews.
What you get on each plan
| Plan | Monthly | Annual (per mo) | Attendees | Hosts | Max session |
|---|---|---|---|---|---|
| Trial | $1 (14 days) | — | 500 | 2 | 2 hrs |
| Starter | $49 | $39 | 100 | 1 | 1 hr |
| Basic | $99 | $79 | 500 | 2 | 2 hrs |
| Professional | $299 | $229 | 2,000 | 4 | 3 hrs |
| Enterprise | $499 | $379 | 5,000 | 6 | 4 hrs |
Every row in that table, Enterprise included, checks out directly on the pricing page. That’s a real structural difference from the other three tools in this category’s comparison, which all gate their top tier behind a sales conversation.
What users say in reviews
Capterra’s 277 reviews put WebinarJam at 3.9 out of 5, with a standout 4.1-out-of-5 sub-score for ease of use even as the overall number sits more modest. 
G2’s 59 reviews, a notably small sample for a long-established product, land at 3.6. 
Trustpilot is where the complaints concentrate: readings range from roughly 3.1 to roughly 2.3 out of 5 on around 50 reviews, with the same core theme repeating across both ends of that range. Cancellation requires 10 days’ advance notice or the account is billed for a full extra cycle, and multiple reviewers describe the cancellation itself taking effect only at the end of the current billing month, not immediately, alongside reports of a templated reply sent regardless of the specific complaint.
Who should skip it
Skip WebinarJam if cancellation friction is a dealbreaker for you; the 10-day advance-notice requirement and the reported auto-extension to end-of-month are the single most consistent complaint in this comparison. Skip it too if your webinars are internal, high-attendee corporate events rather than sales-driven; Livestorm is built closer to that use case, with unlimited team seats and a higher attendee ceiling. If registration-driven marketing webinars with built-in automation are the job, and you’ve read the cancellation terms first, WebinarJam’s self-serve checkout at every tier, including Enterprise, is a genuine convenience. The full comparison is in Best Live Streaming and Webinar Software.
Pricing note: WebinarJam runs a $1, 14-day trial (500 attendees, 2 hosts, 2-hour sessions) ahead of four purchasable tiers. Starter runs $49/mo or $39/mo billed annually (saving $120/yr): 100 attendees, 1 host, 1-hour sessions. Basic, the "Most Popular" tier, runs $99/mo or $79/mo annually (saving $240/yr): 500 attendees, 2 hosts, 2-hour sessions. Professional runs $299/mo or $229/mo annually (saving $840/yr): 2,000 attendees, 4 hosts, 3-hour sessions. Enterprise runs $499/mo or $379/mo annually (saving $1,440/yr): 5,000 attendees, 6 hosts, 4-hour sessions. Every tier, including Enterprise, checks out directly through the pricing page with no sales call, a structural difference from Restream, StreamYard and Livestorm, which all gate their top tier behind a "Contact Sales" step. Cancellation must be requested at least 10 days before the next billing date or the account is charged for the full next cycle, and reviewers describe cancellation processing to take effect at the end of the current billing month rather than immediately.
Frequently asked questions
How much does WebinarJam cost?
Starter runs $49/mo or $39/mo billed annually for 100 attendees and 1 host. Basic runs $99/mo or $79/mo annually for 500 attendees and 2 hosts. Professional runs $299/mo or $229/mo annually for 2,000 attendees and 4 hosts. Enterprise runs $499/mo or $379/mo annually for 5,000 attendees and 6 hosts. A $1, 14-day trial is available before any of them.
Is there a free plan?
No. WebinarJam doesn't offer a standing free tier; instead it sells a $1, 14-day trial covering 500 attendees, 2 hosts and 2-hour sessions, enough to test a real webinar before committing to a paid tier.
What's WebinarJam's cancellation policy?
Cancellation requests must be submitted at least 10 days before the next billing date, or the account is charged for that full cycle. Multiple reviewers describe cancellation taking effect only at the end of the current billing month rather than immediately, with no partial refund for the remaining days, the most common complaint found in this tool's reviews.
Is WebinarJam good for marketing webinars specifically?
It's built for exactly that. Registration pages, automated reminder emails and follow-up sequences are core features, not add-ons, which fits a sales or marketing webinar better than a corporate all-hands or training session. For heavier enterprise-event needs instead, see Livestorm.
How does WebinarJam compare to Livestorm?
WebinarJam bills monthly starting at $49/mo and leans into marketing automation; Livestorm bills only in annual credit packs starting around $1,200/yr and leans into structured, higher-attendance corporate events with unlimited team seats. WebinarJam's reviews skew more negative on cancellation friction; Livestorm's skew more negative on forced auto-renewal specifically. See the full comparison in Best Live Streaming and Webinar Software.
Bottom line
WebinarJam is the only tool in this comparison that lets you buy every tier, Enterprise included, without a sales call, and its $1 trial is a cheap way to test real webinar capacity first. The tradeoff is a cancellation policy that draws the loudest complaints in this category: a 10-day advance-notice requirement and reports of being charged for a full extra cycle. Read the cancellation terms before your first renewal date, not after.
Alternatives in Live Streaming & Webinars
Multistreaming to several destinations at once, with clip generation and webinar hosting sold as paid add-ons rather than bundled
Credit-based webinar hosting billed in annual packs, metered by unique attendees rather than storage or session count
Browser-based live production studio with no software install, plus local and cloud recording layered on top as paid-tier features